Jeetu Patel, Executive Vice President, Doculabs

Jeetu Patel is Executive Vice President of Doculabs, a Chicago-based technology strategy consulting firm. As one of the key principals, he has been instrumental in Doculabs' growth and success over the past 15 years, helping to set the firm's direction and its focus on content- and process-related technologies. He also initiated Doculabs' relationship with Forrester Research, Inc., providing the product research to support Forrester's technology market research.
Patel is a recognized as an authority within both the industry and the venture community, with deep expertise in the supplier landscape for enterprise content management (ECM) and business process management (BPM). He is highly knowledgeable of the macro trends in the ECM market space, particularly concerning infrastructure providers such as IBM, Microsoft, Oracle, EMC, and Open Text.

Patel also has an acute understanding of how these technologies can be applied to current business problems, working with Fortune 1000 customers to identify the technology strategies and solutions that best match each client's business requirements. He consults with CIOs, general counsel, and other business executives to develop strategies for using technology to address their organizations' content- and process-related needs. He has worked with hundreds of large enterprises over the past 15 years, developing technology strategies and helping clients make the strategic technology investments today that will provide measurable business benefits in the future.

Patel is a frequent keynote speaker, providing his perspective on key industry topics, trends, and issues at events and conferences such as AIIM Shows and Conferences, Thomson Media Conferences, Brainstorm Group, and CMP Events. He also regularly provides articles or commentary for the leading technology publications, including InformationWeek, CIO, USA Today, and AIIM E-DOC Magazine.   B.S., Information Systems, University of Illinois at Chicago
 

Research Focus - Connie serves Business Process & Applications professionals and leads a team that provides advice and research focused on application strategy, business process management, customer relationship management, human resource management, and financial risk and compliance. Connie's recent research efforts have focused on Dynamic Business Applications that support designing for people and building for change and the intersection of Information Workplace, Web 2.0, and the changing workforce.

Previous Work Experience - Connie came to Forrester through its acquisition of Giga Information Group in 2003. She has more than 25 years of experience in the IT industry and has been an analyst for 17 years. Most of her research focuses on business process management, enterprise content management, and more recently, the Information Workplace. Prior to joining Giga, Connie managed BIS Strategic Decisions' European IT consulting group, headquartered in the United Kingdom. Before then, Connie was vice president of product marketing at TDC (now part of BancTec), a manufacturer of high-end document capture systems. She was also a manager with Andersen Consulting (now Accenture), specializing in document management, document imaging, and end user computing. Earlier, Connie was with Wang Laboratories, where she managed Wang's technical support resources for the US Department of Defense and intelligence agencies. She began her career in IT and management at Mathematica Policy Research.

Recently, Connie co-championed Forrester's 2007 Technology Leadership Forum with the theme of "Design for People, Build for Change" and Forrester's 2008 Technology Leadership Forum, themed as "Embrace Technology Chaos, Deliver Business Results." Connie is a widely sought speaker. She has spoken at many industry events, chaired 10 business process and workflow conferences in Europe and the United States, and co-chaired Giga's "Leveraging Knowledge" conference. Connie also served as a director of AIIM International, the premier association for the content management industry.  Connie attended the University of North Carolina at Chapel Hill and holds a B.A. in political science and history from East Carolina University and an M.B.A. in information systems from George Washington University.
 

Russ Stalters, Head of Information Management, BP

Russell Stalters is Head, Information & Records Architecture for BP located in Houston, TX.  He is responsible for setting information management standards across the corporation, driving adoption, and promoting best practices for the improved lifecycle management of electronic information.  Previously he was BP’s Global Director, Information & Records Management where he had global operations responsibility for information management as well as heading up BP’s Data Privacy and Protection program.                              

Prior to joining BP he helped organizations envision, design, and implement document, records, content and business process management solutions that required compliance with global content and records management standards as a Chief Technology Officer. Over the years he has become a recognized subject matter expert for electronic records management and SharePoint 2007 based business solutions. He was the president of TrueArc, an electronic records management vendor which was acquired by Documentum in 2002.  A retired U.S. Naval Officer he served as the CIO and information management director at the Naval Air Warfare Center managing a staff of 900+ employees supporting over 15,000 customers.  A regular industry speaker, noted author, and thought leader, he presents at national and international industry conferences.
 

Stuart Hubbard, E-Discovery Manager, Schiff Hardin

Stuart W. Hubbard has twenty-five years of experience in the legal technology industry. He has spent much of his career in software development, but he is also well known as a consultant, writer, and educator. He is the co-founder of Lawyers Advocate, Inc., a consulting firm and continuing legal education provider based in Denver, Colorado that advises private law firms, corporate legal departments and the courts on all aspects of law office automation, management, and economics. He counts many of the AmLaw 100 among his clients and he has provided expert testimony on e-discovery issues in both state and federal courts. Stuart was an undergraduate at the University of Delaware, and he completed an MA degree and all course work toward a PhD in computational linguistics at the University of Kansas. He has also pursued additional graduate work in computer science at North Carolina State University, and in business at the University of Colorado. He has served on the Board of the Denver Paralegal Institute and has been active in the Law Practice Management Section of the American Bar Association. He is also a member of the Litigation Advisory Board at Thomson-Reuters, the EED Strategic Advisory Board at Merrill Corporation, and the Advisory Board of the Legal Electronic Document Institute, in addition to being active in working groups of The Sedona Conference. Stuart is widely published on topics related to the application of technology to law practice, and has presented papers at annual meetings of the National Court Reporters Association, and at various regional and national technology conferences for legal professionals, including LegalTech, as well as at hundreds of accredited Continuing Legal Education programs across the country. He has published three books on the technology industry, including "Technology and Law Practice." He currently serves as the Firm-Wide E-Discovery Manager for Schiff Hardin LLP, a national law firm headquartered in Chicago, Illinois.

 
Eric Merchant, Sr. Project Manager, NorthShore University HealthSystem

Eric Merchant has over 16 years of experience in systems management consulting, implementation of automated systems, system evaluation and selection, and system conversions and maintenance throughout various healthcare delivery organizations.  In his current role as a Sr. IT Project Manager at NorthShore University HealthSystem, he is responsible for initiation, planning, execution, control and closure activities of technology projects across multiple teams.   Eric was instrumental in Enterprise Content Management (ECM) vendor selection for NorthShore and he led the implementation of ImageNow in Accounts Payable, Human Resources, Information Systems, Physician Contracting/Recruitment, Foundation and Research.   He is also responsible for leading and managing the Imaging Team that provides support for McKesson Imaging suite, ImageNow ECM and portions of Epic Electronic Medical Record (EMR).

Dr. Ned Wagner, Medical Director of Infomatics, NorthShore University HealthSystem

Dr.Arnold Wagner, Jr., is a practicing Ob-Gyn, Senior Attending Physician at Evanston Northwestern Healthcare, in practice since 1975. Associate Professor of Clinical Obstetrics and Gynecology, University of Chicago Pritzker Shool of Medicine.  Trained at Northwestern University Medical School; Residency in Ob-Gyn at the same institution. Board certified in Ob-Gyn and voluntarily recertified annually 1998 - 2005.

While a resident in OB-Gyn, and responsible for accumulation of departmental delivery statistics, developed a computerized data capture and presentation program that was used by physicians and nurses to automate this process. Since that time has had a strong interest in the use of technology to enhance information capture, review, access and use for the improvement of quality care.

Created a resident experience tracking and patient management program for use by ENH OBGyn residents.

Created and deployed a "Colposcopy Clinic Management" program for ENH colposcopy clinic. Captured and reported encounter experience for patients in the abnormal pap management clinic, tracked outcomes, physician experience.

Participated in the development of an office practice management program (currently commercially available) in 1986.
Evanston Hospital Professional Staff Officer 1995 - 2002, President 2001.
Chairman Medical Informatics Committee ENH - 1995 to present
Member HBOC - SMR Physicians Advisory Council 1998 - 2000
Member ENH Project Epoch Steering Committee - 2001 to present.
Chairman ENH MD EPIC Advocates Committee - 2002 to present.
Active user of ambulatory EMR:
1997 - 2001 Test site for ENH ambulatory EMR - HBOC SMR
2004 First affiliate practice user of EpicCare Ambulatory at ENH.

Medical Director Informatics, NorthShore University HealthSystem

Absolutely committed to the vision of "Patient focused, community based, longitudinal health care record" that allows integration of quality patient care among all caregivers and sites of care. 

Greg Aaron is the U.S. Director for Health & Life Sciences (HLS).  Greg comes to Microsoft after an 18 year career with various healthcare companies including: Humana, Per-Se Technologies, Eclipsys Corporation, and Quilogy.  Greg’s clinical background comes from his work in a Retina & Vitreous practice in Louisville, KY, where he was clinical practice manager and ultrasonographer.   At Microsoft, Greg is responsible for strategy, alliances, marketing, and sales execution for the $500M Central Region Health business, spanning Healthcare Providers, Health Plans, and Life Sciences Organizations. His efforts are part of Microsoft’s continued commitment to enabling the healthcare industry realize its potential for improved productivity, quality, and safety through proven technology innovation and administrative simplification.

Prior to joining Microsoft, Greg was the General Manager and Managing Director for a national healthcare integration company.  Greg gained an in-depth knowledge of the need for patients, providers, health plans, and other healthcare entities to collaborate and connect for better health outcomes.  This experience dovetails with many of the key business issues currently facing healthcare today: clinician connectivity, administrative simplification, the need for adoption of electronic patient records, and the drive toward consumer driven healthcare, to name just a few.  The adoption and use of technology will certainly play a prominent role in the evolving strategies the industry, the government, and the marketplace implement to address these important topics.

Greg has also been employed as the Chief Technology Officer for Eclipsys Corporation, providing industry insight to the product development lifecycle for core clinical, financial, and departmental solutions in the health provider industry.  He lectures frequently at industry events, board of trustees meetings, and executive events.

Greg supports many civic causes and currently serves on the State of Kentucky eHealth Advisory Board, He is also a board member of Kentucky’s HIMSS Chapter, Louisville’s Health Enterprises Network, Technology Enterprises Network, and Touched Twice, a non-profit that provides healthcare services to the uninsured and under-insured.  He resides in Louisville, Kentucky, with his wife and their two children.

Albert Balcer, Senior Manager – ECM Program, Health Care Service Corporation

With 30+ years of experience in the information management industry, Al Balcer has a notable list of accomplishments and experience with enterprise technology applications at Heath Care Service Corporation.

Al began his career in the Records Management department, part of the leadership team implementing the then-new technology of microfilm. When HCSC implemented ImagePlus, Al played a lead role and was the Manager of the Enterprise Image Support team.

Along with the Senior Director of EISM, Elizabeth Lambert, Al has been leading the ECM Program at HCSC. He is a Senior Manager for the HCSC ECM Program, currently charged with expanding the usage of ECM, migrating processes from Image Plus, and creating optimal customer value with each implementation.